Privacy Policy

1. Introduction

HushMeadowLane ("we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy outlines our approach to handling your information when you browse our website hushmeadowlane.sbs or utilize our services for chartering yachts.

Consenting to this policy is implied when you engage our services, which adhere to privacy laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent privacy regulations in Canada.

2. Information We Collect

2.1 Personal Information

Personal details are collected when you willingly supply them to us by actions such as:

• Reserving a yacht charter
• Reaching out via our website or telephone
• Signing up for our newsletter
• Completing forms on our site
• Engaging in surveys or offers

Such information may encompass:

• Your name, email, telephone number, and address
• Transaction details (handled securely by external payment services)
• Your preferences and needs regarding charters
• Contacts for emergencies
• Specific dietary or health information, provided voluntarily

2.2 Automatically Collected Information

Certain information is amassed automatically upon visiting our website, including:

• IP address and locale data
• Browser specifics
• Visited pages and duration on the website
• Referral sources
• Device specifications

2.3 Cookies and Tracking Technologies

Cookies and similar technologies are used to augment your website experience. Their purposes are:

• Storing your preferences
• Web usage and performance analytics
• Delivering personalized content
• Enhancing our services

You can manage your preferences for cookies either through your web browser's settings or our cookie consent prompt.

3. How We Use Your Information

The data we gather is utilized for purposes such as:

• Service Provision: To deliver our yacht charter services, process reservations, and communicate regarding your booking
• Customer Assistance: To address inquiries and offer support
• Payment Handling: For billing purposes and payment management
• Safety and Security: For the safety and security of our services and to preclude fraudulent activities
• Promotion: To send marketing materials and updates, with your permission
• Website Optimization: To analyze web utilization and enhance the functionality of our site
• Regulatory Compliance: To adhere to legal and regulatory obligations

4. Information Sharing and Disclosure

We assure you that your personal details are not sold, exchanged, or rented to external parties. We may share your information under these scenarios:

4.1 Service Providers

Your information could be disclosed to reputable service providers aiding us with tasks like payment handling, website maintenance, email distribution, analytics and performance metrics, and customer support.

4.2 Legal Mandates

There might be instances where we have to reveal your information in accordance with legal obligations, court orders, emergencies, or to preclude suspected fraudulent or unlawful behavior.

4.3 Business Transactions

In the event of mergers, acquisitions, or asset sales, your details could be part of the assets transferred.

5. Data Security

Our safeguarding measures aim to protect your personal data from unauthorized access, alteration, exposure, or destruction and include encryption, secure servers, and controlled access amongst other strategies. We also conduct regular assessments and staff training.

Nevertheless, the security of data transmitted over the internet or stored electronically cannot be assured to be failproof.

6. Data Retention

Your personal details are kept only for as long as necessary for the identified purposes or as mandated by law. For example:

• Charter Reservations: 7 years for taxation and legal reasons
• Communication preferences: Until you decide to opt out or remove your data
• Web Analytics: 26 months
• Customer Support Records: 3 years following the last interaction

7. Your Rights and Choices

You have rights regarding the access to, correction of, deletion of your information (in compliance with legal limits), data portability, the withdrawal of consent to marketing, and managing your cookie preferences. To exercise your rights, reach out through the provided contact information.

8. Third-Party Services

8.1 Google Analytics

For website analytics, we employ Google Analytics. You have the option to opt out via Google's dedicated browser add-on.

8.2 Social Media

Links on our site may direct you to various social platforms which operate under their own privacy norms.

8.3 Payment Processing

Our payment processing is executed by third-party vendors who comply with PCI DSS standards.

9. International Data Transfers

Your personal data might be stored and processed in regions other than Monaco where we ensure protection measures consistent with relevant privacy legislation.

10. Children’s Privacy

We do not intentionally gather personal details from children under the age of 13. If you believe a child has provided us with their data, notify us promptly.

11. Changes to This Privacy Policy

Modifications to this Privacy Policy may occur reflecting changes in our practices or legal requirements. You will be informed of such changes through an updated posting on our website, an email to registered users, or a notice on our site. Continued usage following the revised policy's effective date signifies your agreement.

12. Contact Information

For questions related to this Privacy Policy or how we handle data, feel free to get in touch:

13. Compliance with Google Ads User Consent Policy

We adhere to the Google Ads user consent policies. You are free to alter your preferences for cookies and tracking technologies at any time via our cookie settings tool.